Perfect for small teams just getting started.
For growing teams needing more insights.
Full power of Fidbaek for established teams.
Scalable security and control for large orgs.
Detailed breakdown of what's included in each plan.
| Features | Starter | Growth | Pro |
|---|---|---|---|
| Feedback Request | Unlimited Email | Unlimited Email |
Unlimited Email
WhatsApp/SMS Coming Soon
|
| One-time Feedback Link Anti-Fake System: Secure links sent directly to customers ensure feedback cannot be falsified by employees. | |||
| Users | 5 Users 1 Manager 4 Employees |
20 Users 3 Managers 17 Employees |
50 Users Flexible Roles |
| Dashboard Analytics | Real-time | Real-time |
Real-time
Monthly Reports Coming Soon
|
| Recognition & Praise | Coming Soon |
||
| Feedback Form Builder | Max 3 | Max 5 | Max 10 |
| Automated Follow Ups | |||
| Mobile Application | Coming Soon |
Coming Soon |
Coming Soon |
| Feedback Badge | Coming Soon |
Coming Soon |
Coming Soon |
| Convert to Testimonials (with permission) |
Coming Soon |
Coming Soon |
|
| Notifications | In-App Only | In-App & Email | In-App, Email Low Score Alert |
| Customisation |
- Email template
- Thank you message
|
- Configurable email sender
- Email template
- Thank you message
|
|
| AI Integration Coming Soon |
Feedback Analysis
|
Feedback Analysis
AI Form Builder
SWOT Summary
|
Yes, you can upgrade or downgrade your plan at any time. Changes will be applied to your next billing cycle.
Absolutely! The Growth and Pro plans come with a 14-day free trial. No credit card required to start.
We accept all major credit cards including Visa, Mastercard, and Amex. For Enterprise plans, we support invoicing.
Yes, we use industry-standard encryption and are SOC2 compliant to ensure your team and customer data is always safe.
Talk to our team about specific requirements, volume discounts, or custom integrations.