Turn Feedback
Into Growth

Gather client feedback, generate meaningful team scores, and automatically reward your top performers.

User
"Very Promising Platform!"
★★★★★ 5.0
View Features
Amazing service!
Very helpful team.
Truly outstanding work.
Fast support.
5.0
5.0
Happy Team Member
TEAM SCORE
98/100
Top 1%
NPS SCORE
72
CSAT
4.8

Empowering support teams at 200+ companies

Zendesk Intercom Freshworks Salesforce HubSpot Drift Zendesk Intercom Freshworks Salesforce HubSpot Drift

Empower your team

From raw feedback to actionable team insights.

Smart Feedback

Collect feedback via email, SMS, or QR code automatically after every interaction.

Performance Scoring

AI analyzes sentiment to generate fair scores for every team member.

Auto-Rewards

Automatically reward high-performing agents with bonuses and perks.

Real-time Alerts

Get notified instantly via Slack or Email when negative feedback arrives.

Seamless Integrations

Connect with Zendesk, Intercom, and Salesforce in one click.

Advanced Analytics

Deep dive into NPS trends, response rates, and team comparisons.

Designed for modern teams

A sneak peek into the Fidbaek experience.

Main Dashboard View (Desktop)
App Dashboard
Mobile Feedback View
Mobile View
Team Leaderboard
Team Leaderboard

The smart choice for modern teams

Stop struggling with outdated tools. Switch to Fidbaek.

Manual Surveys
  • Time Consuming
  • Low Response Rate
  • No Team Data
Legacy Tools
  • Expensive Setup
  • Clunky Interface
  • Slow Support
Recommended
Fidbaek
  • Automated collection via Email/SMS
  • AI-Powered sentiment analysis
  • Fair Scoring for every agent
  • Instant Rewards integration

Ready to get started?

Join 500+ founders saving time and money.